Air New Zealand is looking for a Reservations and Sales Support Executive to join our Japan team.
We strive to make every interaction with Air New Zealand a highly satisfying and memorable experience with regards to the products and service we offer.
Applicants will be required to have a high level of customer service focus, travel industry experience and knowledge of airline bookings systems (GDS). You must have excellent communication skills and be comfortable communicating with customers.
This is a varied role where you will be part of a team and a focal point in supporting direct and indirect sales. As a key frontline member of the team, you will deal with telephone and email queries from direct customers and travel agencies. You will be able to directly influence sales and service.
Good time management is essential in ensuring that communication and administration occurs in a timely and efficient manner.
As a Reservation and Sales Support Executive you will be committed to monitoring, evaluating, and implementing new products and initiatives to optimise sales and increase our market share. We have a small team in our Tokyo office, and you will be working closely with many varied departments.
Air New Zealand also offers many opportunities for development across all our departments to allow you to broaden your skill base.
Join Air New Zealand and help to continue to drive our success in Japan. Candidates must apply online via the Air NZ Careers website using JR14757 and have existing work rights for Japan.
At Air New Zealand, we are proud supporters of diversity and inclusion and believe that the people are our greatest asset. While everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We nurture an environment that is holistically inclusive, diverse and collaborative. We are firm believers in celebrating differences and encouraging a workplace and culture where you can be yourself and thrive. We encourage diverse applicants including people with disabilities and other access needs to apply for our roles.
If you have access needs and encounter any accessibility barriers in the standard recruitment process please contact the recruiter listed on this job advert, so adjustments can be made to allow you to participate equitably in the recruitment and selection process.
