Job Description
This role is responsible for supporting the operations for our Sales team.
Key responsibilities
– Working with the Sales Operations team in supporting Trade related sales matters and enhance our Trade Partners’ experience
– Optimising in-house tools to reduce manual processes and gain efficiencies
– Supporting team managers in streamlining standard handling processes, in alignment with Scoot’s policies and requirements
– Provide effective Trade communication to build awareness, maintain engagement and preserve loyalty
– Support commercial activities in Japan market
Requirements
– General Diploma, preferably with relevant Sales/Commercial experience in Aviation
– Willingness and enthusiasm in learning
– Ability to cope with fast-paced working environment, remain calm and clear headed in times of crisis to support sales operations
– Comfortable working with ambiguity and without complete information
– Self-starter, excellent communicator and strong team player
– Effective, clear, and concise communication skills, verbal and written in English
– Basic proficiency in Excel
– Experience with GDS(Amadeus/INFINI) is preferred
– Ability to work under pressure and prioritize while meeting deadlines
– Attention to detail and accuracy
Key Skills
– Strong Customer Management skills to provide excellent service support to trade partners
– Ability to manage variety of time-sensitive tasks
